All Clear Rear™ products come with a Replacement Policy from Upper Echelon Products.
For ANY quality-related issues, we will send you a replacement for free!
Please note that this warranty is not valid unless the item is purchased directly from Clear Rear™ and registered under our warranty.
Upon receipt of your purchase, you need to register your product on our website. To register your product, click here.
For any inquiries regarding our warranty or registration, please email firstname.lastname@example.org or (737) 270-7661 with your name and order information (if applicable), and we would be happy to assist you further.
To redeem a replacement under warranty, please email us the following information:
- Order Confirmation/Order ID
- Product Name/Title (in cases of multiple orders)
- Brief description of the issue(s) along with picture(s) of the damage (if applicable)
The above guarantee is against defects in materials and workmanship. If anything goes wrong with your product, we will send you a replacement for free.
We offer a free 30-day Return Policy for unopened items. You can return your product for CR-store credit or a refund to the original payment method.
Refunds or CR-store credit will be processed upon the delivery and processing of the item(s).
Please note the following exceptions to our return policy:
- Returned items must be returned in the original packaging
- Returned items must have no visible signs of wear or use
Questions? Get in Touch.
To initiate a Return, please complete the following steps:
- Contact us by email at email@example.com or (737) 270-7661 with your Order Number and specify the item(s) you wish to Return.
- Print the prepaid USPS Return Label that you will receive from our Customer Support and mail back the item(s) using the prepaid Return Label.
- Refunds or CR-store credit will be processed upon receipt of the item(s).
Please know that we will provide one return label per product that can be placed directly onto that item. If you are returning more than one item, we will need to provide you with more than one return label.
If other item(s) are included that do not have a specific return label, we will be unable to refund those item(s).